Privacy Policy

Last updated: January 2025

Overview

Connect by Therapy Space ("we," "our," or "us") operates a therapist directory that connects individuals seeking mental health services with independent, licensed therapists. We are committed to protecting your privacy and being transparent about our practices.

What We Don't Do

  • We do not use analytics tracking software (no Google Analytics, no tracking pixels)
  • We do not display advertisements
  • We do not sell, rent, or share your personal information with third parties for marketing
  • We do not store patient health information (PHI) on our servers
  • We do not track your browsing behavior on this website

Information We Collect

We collect minimal information necessary to operate the directory:

  • Contact Form Submissions: When you contact a therapist through our site, we collect your first name, last name, email address, phone number (optional), and message. This information is immediately forwarded to the therapist via secure, HIPAA-compliant email (Paubox). We retain only your initials in our activity log; we do not store your full contact details or message content.
  • Therapist Profiles: Therapists who join our directory provide professional information including their name, credentials, and specialties.
  • Basic Site Usage: We track anonymous page view counts. This data contains no personal identifiers.

How We Protect Your Information

  • All contact form messages are transmitted via Paubox, a HIPAA-compliant email service
  • We use HTTPS encryption for all data transmission
  • We do not retain copies of messages sent through contact forms
  • Therapist accounts are protected by secure authentication

Cookies

We use only essential cookies required for site functionality (such as maintaining login sessions for therapists accessing their dashboard). We do not use advertising cookies or third-party tracking cookies.

Third-Party Services

We use the following third-party services:

  • Paubox: HIPAA-compliant email delivery for contact form messages
  • Supabase: Secure database and authentication services
  • Vercel: Website hosting

Your Rights

You may request information about what data we have associated with you, or request deletion of your data, by contacting us at connect@therapyspace.org.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by updating the "Last updated" date at the top of this page.

Contact Us

If you have questions about this Privacy Policy, please contact us at connect@therapyspace.org.